These Terms of Service ("Terms") govern your access to and use of the NitroIndexer website, application and SaaS platform (the "Service"), operated by SEOMER Ltd ("SEOMER", "we", "us" or "our"), a company registered in England and Wales under company number 17085064, with its registered office at 124 City Road, London, United Kingdom, EC1V 2NX.
By creating an account, purchasing a plan or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you use the Service on behalf of a company, agency or other organisation, you confirm that you are authorised to accept these Terms on its behalf, and "you" refers to both you and that organisation.
On this page
- 1. Definitions
- 2. The Service and how it works
- 3. No affiliation with Google; no guaranteed results
- 4. Accounts, workspaces and roles
- 5. Acceptable use
- 6. Your URLs, content and responsibilities
- 7. Payments, subscriptions and tokens
- 8. Technical checks, Index Check and Googlebot visits
- 9. Refunds and service credits
- 10. Support and service availability
- 11. Intellectual property, abuse and takedowns
- 12. Privacy and data protection
- 13. Disclaimers and limitation of liability
- 14. Suspension and termination
- 15. Sanctions and export controls
- 16. Changes, governing law and general terms
- Contact
1. Definitions
Service means the NitroIndexer website, application, dashboard, workspaces, API, reports and the technical features described below. Workspace means a working environment in which projects are created, URLs are added and a paid plan is used. Workspace owner means the user who created the workspace or holds owner permissions, and who manages billing, members and settings. Invited user means a person granted access to a workspace by its owner. Plan means a paid subscription package. Tokens means internal usage units included with a plan that meter operations inside the Service. Index Check means a point-in-time technical check of whether a URL appears to be indexed. Googlebot visit facilitation means the technical facilitation, monitoring and verification of a Googlebot visit to a submitted URL.
2. The Service and how it works
SEOMER provides a technical SaaS service for working with URLs: submitting them, running optional technical availability checks and Index Check, facilitating and verifying Googlebot visits, and producing reports. We may add, change, restrict, suspend or remove individual features over time.
The Service is intended for lawful, good-faith professional use by people who have the right or a legitimate interest to work with the relevant URLs and domains.
3. No affiliation with Google; no guaranteed results
SEOMER is not Google, Alphabet Inc., a search engine, Google Search Console or an official Google partner. References to Google or Googlebot describe technical context only. We do not control any search engine's crawling, indexing, ranking or display decisions.
We do not guarantee that a URL will be indexed, stay indexed, rank, gain traffic, or that Googlebot will revisit it. Paying for a plan, spending tokens, running an Index Check, facilitating a Googlebot visit or recording such a visit must never be read as a guarantee of indexing or SEO results. Search engines decide independently whether to crawl, index, re-index, de-index, rank or display a URL.
4. Accounts, workspaces and roles
You must provide accurate information and keep your login credentials and email secure. You are responsible for activity under your account and must tell us promptly about any unauthorised access. We may restrict or block an account where we reasonably believe it is used unlawfully, fraudulently or in a way that creates risk to the Service.
The Service operates at workspace level. The workspace owner manages the subscription, members, roles and settings, and is responsible for supervising team activity and ensuring members comply with these Terms. Only the workspace owner manages billing unless the interface states otherwise. We may treat actions of invited users as authorised by the owner who granted them access.
5. Acceptable use
You represent that you have the right, permission or a legitimate interest to add, check and process the URLs, domains and data you submit. You must not submit URLs you have no right to process or that are used for harmful, unlawful, spam-related or rights-infringing purposes. We are not required to verify your rights to every URL but may request evidence of lawful use.
You must not use the Service to:
- break the law, infringe intellectual property or other third-party rights, or facilitate criminal activity;
- run attacks or malicious automation (DDoS, scanning, exploitation, credential stuffing, brute force) or otherwise disrupt websites, networks or infrastructure;
- bypass authorisation, paywalls, CAPTCHA, rate limits, access controls, robots.txt, meta robots, x-robots-tag, noindex, canonical instructions, firewalls or other technical restrictions;
- conduct spam or manipulative SEO such as cloaking, doorway pages, mass low-quality content, phishing, malware, scams or deceptive pages;
- process prohibited content, including child sexual abuse material, terrorism or violent extremism, illegal goods, doxxing or unlawful publication of personal data;
- harm third parties, including submitting URLs without authority to damage a site owner;
- commit payment abuse or fraud, use stolen or unauthorised payment methods, or initiate unjustified chargebacks;
- abuse tokens, plan limits or bugs to obtain free processing or unjustified credits;
- copy, decompile, reverse engineer or interfere with the Service, or use it to build a competing product;
- exceed published API or fair-use limits, or submit junk, random or mass unlawful URLs.
If you discover a bug, vulnerability or billing flaw, you must not exploit it and should report it to us. We may apply measures proportionate to a breach, including warnings, feature restriction, URL or project blocking, workspace suspension, account termination, refusal of refunds, and, where necessary or required by law, reporting to payment providers or authorities.
6. Your URLs, content and responsibilities
You retain rights to the content you submit (URLs, domains, projects, notes and similar). You grant us a limited, non-exclusive, worldwide, royalty-free licence to use, store and process it only as needed to provide the Service, support, security and legal compliance. We do not acquire ownership of your content, and you are responsible for its accuracy and legality.
You are responsible for your website's technical condition, including availability, robots.txt, noindex, canonical settings, redirects, hosting, CDN, firewall and content quality. We are not required to fix your website or remedy these factors unless agreed as a separate service.
7. Payments, subscriptions and tokens
Paid features are provided only as automatically renewing monthly subscriptions. We do not sell tokens separately and do not offer one-time purchases, standalone top-ups or pay-as-you-go billing outside a subscription. The standard billing period is 30 calendar days unless stated otherwise at checkout. By subscribing, you authorise us and our payment provider to charge the plan price each period until the subscription is cancelled, declined or otherwise ends.
Payments are processed by a third-party provider (Stripe, or another provider available at checkout). We do not store full payment card details on our own servers. Applicable taxes or VAT may be calculated and added at checkout, and you are responsible for taxes that apply to your purchase.
Tokens are internal usage units included with your plan to meter operations such as URL processing, technical checks, Index Check and Googlebot visit facilitation. Tokens are not money, electronic money, a deposit, a gift card or a financial instrument, have no value outside the Service, and cannot be sold, transferred, exchanged or withdrawn.
Tokens do not roll over. At each successful renewal, unused tokens expire and the plan's token amount is credited again. For example, if your plan includes 1,000 tokens and 200 are unused at renewal, the 200 expire and the new period starts at 1,000, not 1,200. On an upgrade or downgrade, unused tokens from the previous plan expire when the new plan activates, and only the new plan's tokens are credited; the interface should warn you before you confirm a plan change.
Cancellation stops future charges. Access normally continues until the end of the current paid period, and unused tokens remain available only until then. There is no contractual grace period for unused tokens. If a renewal payment fails, we may retry it, notify you, restrict access, suspend processing or terminate the subscription; unused tokens expire at the end of the relevant paid period unless mandatory law requires otherwise.
8. Technical checks, Index Check and Googlebot visits
Technical URL availability check. You may choose a mode with a preliminary availability check or a mode without it. A URL may be treated as technically problematic if it returns HTTP 4xx or 5xx, does not respond, requires authorisation, is password-protected, blocks requests or returns an invalid response. HTTP 301 and 302 redirects are not, by themselves, treated as errors. If you choose the no-check mode, you accept the risk that the URL may be unsuitable, and tokens may be deducted for the attempt even if processing cannot succeed because of the URL or website condition.
Index Check is a point-in-time technical check of whether a URL appears to be indexed or visible at the time of checking. It is not an official Google confirmation and not a guarantee of indexing, retention, ranking or traffic. Results can change with the time of checking, region, device, data centre, index updates and your website settings.
Googlebot visit facilitation. The standard service window for facilitating and verifying a Googlebot visit is up to 7 calendar days, unless stated otherwise in the interface, plan or a separate agreement. If a visit is recorded, we may show technical event data such as date, time, URL, IP or network data and status. A recorded visit is a technical event, not indexing, and does not guarantee indexing. We do not guarantee a visit at any specific minute, hour or day within the window.
9. Refunds and service credits
Refunds, token credits and service credits are governed by our Refund Policy and by mandatory law. The core principle is that the absence of indexing alone is not a ground for a refund, because we do not control search engines.
We may provide a token credit, service credit, repeat processing or, where applicable, a cash refund where a URL was accepted for processing but we could not verify a Googlebot visit within the service window because of a technical failure on our side, and for charges made in error or duplicated. Nothing here limits mandatory consumer rights that cannot be excluded under applicable law.
10. Support and service availability
We aim to provide reasonable support through our official channels (the support email and contact form). Unless a separate written service level agreement is in place, the Service is provided on a reasonable-efforts, "as is" and "as available" basis, with no guaranteed uptime or response times.
We may carry out planned maintenance and, where necessary, emergency maintenance without prior notice. We are not responsible for outages or delays caused by third parties (such as hosting, CDN, DNS, payment providers or search engines) or by customer-side factors (such as site configuration, robots.txt, noindex, DNS, hosting, your network or your team's actions).
11. Intellectual property, abuse and takedowns
The Service, software, interfaces, design, brand and our content are protected by intellectual property rights. You receive a limited, revocable, non-exclusive, non-transferable right to use the Service in line with these Terms and your plan, and you must not copy, resell, decompile, extract source code or build a competing product from it.
We accept complaints about alleged intellectual property infringement, abuse, phishing, malware, fraud or illegal content at [email protected]. A complaint should identify the right or issue, the relevant URL and evidence, and include a good-faith and accuracy statement. We may request more information, suspend processing, block URLs, restrict accounts, preserve evidence or report to authorities, but we are not a court, cannot generally remove content from third-party websites and cannot force a search engine to remove a URL. Bad-faith or repeat complaints, and repeat infringement or abuse, may lead to refusal of a complaint, account restriction or termination.
Informational materials on our website, help centre or blog are general information only, may be produced with AI-assisted workflows, and are not legal, financial, tax or guaranteed SEO advice. Please verify them before relying on them; in any conflict, these Terms and our policies prevail.
12. Privacy and data protection
We process personal data as described in our Privacy Policy, which also covers data retention, security, subprocessors and our data processing terms. If you use the Service as a business and submit personal data of third parties, additional data processing terms may apply, as set out in the Privacy Policy.
13. Disclaimers and limitation of liability
To the maximum extent permitted by law, the Service is provided "as is" and "as available", and we do not warrant that it will be uninterrupted, error-free or compatible with every website, CMS, host or search engine behaviour.
To the maximum extent permitted by law, we are not liable for loss of profit, revenue, traffic, rankings or SEO results; loss of data not caused by us; reputational damage; indirect, incidental, special or consequential losses; the acts of Google, search engines, hosting providers or other third parties; the technical condition of your URLs; or the absence of indexing. Nothing in these Terms limits liability that cannot be limited under the laws of England and Wales, including liability for death or personal injury caused by negligence, or for fraud.
You agree to indemnify SEOMER against claims, losses and costs arising from your breach of these Terms, unlawful use of the Service, processing URLs without rights, infringement of third-party rights, your content, the actions of invited users, fraud, or chargebacks made without basis.
14. Suspension and termination
You may stop using the Service at any time; you can cancel a subscription through the Billing section or payment portal where available. We may suspend or terminate access for breach of these Terms, non-payment, fraud, abuse, unlawful use, security risk or legal requirement. Termination does not release you from paying for services already used and does not create an automatic right to a refund beyond the Refund Policy or mandatory law.
15. Sanctions and export controls
We may refuse or restrict the Service where it is prohibited by sanctions, export controls, payment-provider rules or our compliance procedures. You confirm that you are not a sanctioned or prohibited person and that you will not use the Service to breach such rules.
16. Changes, governing law and general terms
We may change these Terms. If changes are material, we may notify you through the website, email or account interface. Continued use after the changes take effect constitutes acceptance, except where applicable law requires separate consent.
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, except where mandatory consumer protection law lets you bring proceedings elsewhere or use other mandatory remedies. Nothing in these Terms excludes or limits mandatory consumer rights, including under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and equivalent rules in the EU and other jurisdictions.
If any provision is found invalid or unenforceable, the remaining provisions stay in force. A delay in exercising a right is not a waiver of it. You may not assign your rights without our prior written consent; we may assign ours in connection with a reorganisation, sale of business or similar transaction. These Terms, together with the policies they reference, form the entire agreement between you and SEOMER regarding the Service.
Contact
For questions about these Terms, you can contact us:
Email: [email protected]